Purpose

“To produce and market fresh flowers and foliage of the highest quality, contributing to sustainable development and generating value for our clients, employees, and the community, while being recognized for our excellence, social focus, and commitment to the environment.”

At TRUE FLOWER S.A.S., we recognize the importance of acting with integrity, responsibility, and social commitment. This Code of Ethics sets forth the principles and values that guide our decisions, behavior, and the daily development of our company.

Ethical Principles

  • Integrity: We act with transparency and honesty in all our activities.
  • Respect: We value the dignity of individuals, promoting an inclusive and equitable environment.
  • Social Responsibility: We contribute to the welfare of the community and the care of the environment.
  • Excellence: We strive to offer products and services of the highest quality.
  • Legal Compliance: We strictly observe applicable laws and regulations.

Company Commitments

  • Respect labor rights and promote a safe work environment by promoting physical and mental health and well-being.
  • Promote new work arrangements, including the use of telecommuting in some cases.
  • Act responsibly toward the environment through sustainable practices.
  • Encourage fair and ethical business relationships with suppliers and clients.

Conduct Guidelines

  • Labor Relations: We treat all employees equitably and respectfully, fostering their professional development.
  • Business Relations: We act professionally, fulfilling commitments made with clients and suppliers.
  • Prevention of Conflicts of Interest: We avoid situations that could compromise our impartiality.

Every employee must be familiar with the policies and procedures established within the organization to prevent, identify, offer solutions, and monitor the various risks that affect the business activity. Employees are expected to act in good faith, loyalty, and diligence, safeguarding the organization’s interests and applying the values and principles described in this code. Any irregularity that threatens the business must be reported to the immediate management.

Reporting Mechanisms

Any violation of this Code may be reported through the established channels, ensuring confidentiality and protection for the whistleblower.

Consequences and Violations

Personnel who violate the code and ethical manual set by our organization will be subject to the internal policy breach procedure, which will be carried out within the corresponding disciplinary process.

Responsible Commitment to Ethics and Conduct

The Ethics Committee, formed by the General Management and Human Resources, will be responsible for managing any issues or reports of violations related to the guidelines outlined in the code, policies, and regulations governing this document, as well as the company’s governing rules.

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