Introduction

In compliance with Law 1581 of 2012 and its regulatory decrees, TRUE FLOWER S.A.S. adopts this Data Privacy Policy to ensure the protection of the personal data of our customers, employees, suppliers, and other data subjects.

Objective

To ensure the proper and secure handling of personal data, respecting the rights of the data subjects and promoting transparency in its use.

Principles for Data Processing

• Legality: Data is collected and processed in accordance with current legislation.
• Purpose: Data is used solely for the purposes previously informed and consented to by the data subjects.
• Transparency: We ensure clear and easy access for data subjects to their information.
• Security: We implement technological and organizational measures to protect data.
• Confidentiality: Only authorized personnel can access personal data.

Rights of Data Subjects

Data subjects have the right to:

• Know, update, and rectify their personal data.
• Request proof of the authorization granted.
• Be informed about the use of their data.
• File complaints with the Superintendence of Industry and Commerce in case of non-compliance.
• Revoke the authorization and/or request the deletion of their data when constitutional principles and rights are not respected.

Procedures

• Data Collection: Data will be obtained through prior, express, and informed consent from the data subjects.
• Consultation and Complaints: Data subjects can send their requests to the email operationstrueflower@gmail.com or contact us at our phone number: +57 316 469 5445.
• Storage and Security: Data will be stored in secure databases, protected from unauthorized access.

Validity

This policy is effective from its approval and will be updated according to legislative changes or company needs.

Approved by:

David Leonardo Franco Espinos
Legal Representative
January 2025